Everything you need to know about pick and pack fulfilment services

December 6, 2023
5 min read

Pick and Pack Fulfilment Services for e-Commerce Businesses

As a rule of thumb, when a company reaches 100 monthly orders, it's time to plan for outsourcing pick and pack fulfilment services. Being in a growth stage is an excellent problem to have, but not being able to manage an increasing shipping volume can negatively affect your business. 

So, act now and get an order fulfilment partner on board. A third-party logistics (3PL) provider like manages all aspects of fulfilment, from warehousing and picking and packing to shipping.

Our reliable pick and pack fulfilment services can significantly improve the running of a successful business, especially in the e-commerce industry, where effective order fulfilment is crucial. With customers expecting speedy and timely delivery, it’s essential to have the proper infrastructure in place.

At Bezos, we work diligently to ensure that your inventory is safeguarded throughout the entire process, from picking and packing all the way to delivery. 

And because of our extensive integration with over 30 platforms like Shopify, WooCommerce and Squarespace, you can rest easy knowing that their resources are aiding us in providing timely service at an affordable cost.

Read on to see how’s pick & pack fulfilment services can help your business keep profitability high and costs low, all while providing lightning-fast deliveries to customers.

What Are Pick and Pack Services? 

Pick and pack is the process in which fulfilment centres collect ordered items from their inventories and package them for distribution to the end customers, helping warehouse managers streamline operations, achieve a higher perfect order rate and improve customer satisfaction.

During warehouse picking, the picker uses a list to locate and retrieve the correct quantities of each item from its assigned location in the warehouse. The items are then packed into the appropriate box with the necessary packaging materials and documentation before the package is labelled and shipped to the customer.

Outsourcing your pick and pack duties to a third-party logistics (3PL) provider can be brilliant for your e-commerce business. This can help you to streamline your operations and focus on growing your business while leaving the logistics and fulfilment tasks to a dedicated partner. 

However, not all 3PL providers are created equal, and it’s essential to choose an excellent one like to ensure that your pick & pack services run smoothly.

Our Pick and Pack Offerings

Bezos offers 99% pick & pack accuracy, so you’ll have fewer returns to process and more happy customers. In fact, one of our customers left this testimonial:

“’s work has led to a decrease in the mis-pick rate and delivery times. They communicate effectively and provide top-notch customer service to allow for a successful partnership.”

At Bezos, we have developed an unparalleled fulfilment service that goes beyond mere picking and packing. We also help by:

1. Prioritising Technology

Our focus is on technology as a priority. We strongly believe in automating any process that can be automated. Our state-of-the-art AI-based system simplifies our fulfilment process, ensuring speedy delivery of your orders while providing real-time tracking updates for you and your customers.

2. Providing Smarter Storage

We offer intelligent storage solutions with fulfilment centres located throughout the UK and EU. Our approach involves dividing your inventory based on data-driven insights, ensuring that your orders are fulfilled from the closest centre to the destination, resulting in increased efficiency and faster delivery times.

3. Providing Personalised Packaging 

This is a unique and effective way to leave a lasting impression on your customers. At our fulfilment centres, we offer customised packaging solutions that are tailored to meet your brand’s specific requirements. 

Our team works closely with you to design packaging that reflects your brand’s identity and values, creating an unforgettable unboxing experience for your customers.

Whether you want to create a unique packaging design for a particular product launch or want to establish a consistent brand image, our personalised packaging solutions help take your business to the next level. With our commitment to quality and attention to detail, you can trust us to provide you with the best packaging options to enhance your brand’s overall customer experience.

4. Providing a True One-Stop-Shop Solution to Picking and Packing

Our one-stop-shop system seamlessly integrates with all major platforms and marketplaces, making it easy for you to manage your orders from a single location, regardless of where your sales are coming from. With our software, you can easily track the status of all your orders across all Bezos pick & pack fulfilment centres, providing you with complete visibility and control over your inventory.

Whether you’re selling on Amazon, Shopify, WooCommerce or your own website, our system simplifies the process by bringing all your orders together in one place. You don’t have to worry about navigating through different systems or managing multiple accounts; everything is integrated seamlessly into our software.

Our commitment to providing a unified and easy-to-use system ensures you have access to all the tools you need to manage your orders efficiently, no matter where they originate. With our one-stop-shop solution, you can save time and effort, allowing you to focus on growing your business.

What We Do Better

Helping You Save Money

By optimising unit economics, we aid in reducing the expenses associated with pick and packing, fulfilment and delivery.

At, we believe in transparent pricing without any hidden fees or integration charges for all subscription plans. Our clients are not coerced or tricked into committing yearly subscriptions and can cancel anytime. Despite providing robust offerings, innovative software and tech-enabled solutions, our pricing is surprisingly affordable, especially when compared to traditional 3PL providers. This is an unheard-of combination, but we’re proud to offer it. Start saving today!

Helping You Save Time

At, we understand that managing the order process can be complex and time-consuming, particularly for businesses needing more resources or expertise. That’s why we offer end-to-end order management services to help our clients streamline their operations and save time.

When you partner with us, we take care of all stages of the order process, from order placement to delivery, including inventory management, order fulfilment, shipping and tracking. Our team of experts uses advanced technology and industry best practices to ensure that every step of the process is executed efficiently and accurately.

By entrusting us with managing your order process, you can focus on other critical aspects of your business, such as product development, marketing and customer service. This can be particularly beneficial for small and medium-sized enterprises needing more resources or expertise to manage the order process independently.

Overall, our goal is to help our clients save time and resources while ensuring that their customers receive high-quality products and services promptly and efficiently. Speak to one of our fulfilment experts for a free quote and to learn more.

Helping You Every Step of the Way

We take pride in our exceptional customer service and support ratings. Once registered, each client is assigned a dedicated account manager who diligently addresses all inquiries, guides them towards the best course of action for their brand, and manages their account details. 

Any complaints can be directed to the account manager, and we guarantee a response or resolution within two hours. 

Selecting an excellent 3PL provider like can significantly impact the success of your small or medium-sized e-commerce business. We can be the catalyst that propels your business forward. provides a range of sophisticated solutions that can help you scale your business while offering flexibility and inclusivity. Our services will deliver success right to your brand’s doorstep. If you want all this and more, speak to one of our experts today!


What is pick and pack fulfilment?

The pick & pack fulfilment process involves the actions carried out within a warehouse to get an online order ready for shipping and delivery. This process consists of two primary stages: picking and packing, which encompass order receiving and shipping.

How much does pick and pack fulfilment cost?

Fees related to pick and pack services typically encompass the costs associated with retrieving the item from storage and preparing it for shipment. While some companies offer discounts for shipping multiple items in bulk, others may charge small fees for processing smaller orders.

What is fulfilment packing?

What is the meaning of ‘in fulfilment’? When an order is in fulfilment status, it indicates that the fulfilment associate is currently retrieving the ordered products from the shelves and packing them for shipping. Usually, during this process stage, a company will not allow any changes to be made to the order.

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