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5 Best Fulfilment Companies in Germany for Ecommerce

By
December 6, 2023
5 min read

5 Best Fulfilment Companies in Germany

As a growing business, your number one priority is to begin outsourcing difficult tasks such as fulfilment.

In today's fast-paced business environment, customers expect a speedy and reliable delivery process, and only a good fulfilment company can make that possible. You can always learn more by simply booking a FREE Quote and consider partnering with a company like Bezos to handle your fulfilment needs.

In this article, we'll give you an in-depth breakdown of the factors you should consider when choosing a fulfilment company and take a closer look at some of the best fulfilment companies in Germany to help you make the right choice for your ecommerce business.

Key Points

  • There are many benefits to using fulfilment companies like Bezos, Amazon FBA and DHL, such as reduced shipping costs, improved delivery times and better customer service – all essential for a satisfied customer base.

  • Germany has a great logistics infrastructure and efficient delivery services – a dream location for any business looking for the best fulfilment partner.

  • There are many factors to consider before choosing the right fulfilment company for your business. We’ve broken down the most essential ones to help you make an informed choice and receive what's best for your enterprise.

Factors To Consider When Choosing The Best Fulfilment Company in Germany

We want to help your business grow, so we've compiled a list of key considerations when choosing a fulfilment company. Let’s take a closer look:

  • Cost

When picking a fulfilment company, the cost is a crucial factor to consider. Finding a balance between cost-effectiveness and a wide selection of features is key to making a decision that will benefit your ecommerce business.

  • Location

Finding a fulfilment centre close to your target market can result in quick delivery times and improve customer satisfaction.

  • Features Offered

Picking a fulfilment company that offers features that cater to your business needs is important for a smooth logistics process.

  • Reliability

Reading customer reviews can help you make an informed decision by providing you with valuable insight into the online reputation of fulfilment companies.

  • Scalability

Pick a company that can accommodate your business as it grows over time. Your fulfilment needs can change, so having a partner that can keep up is a must.

  • Customer Service

Great customer service that resolves issues and provides information to your customers will keep satisfaction rates high.

  • Integration

A fulfilment company that integrates with your existing systems, such as your ecommerce platforms (Shopify, BigCommerce, etc.) or inventory management system, can simplify the fulfilment process and lower the risk of manual errors.

  • Onboarding Process

A smooth and successful start to your partnership with a fulfilment company is key, and a good onboarding process can ensure that.

5 Best Fulfilment Companies In Germany

  1. Bezos

For any ecommerce business looking to streamline its fulfilment process and take its company to new heights, Bezos is a perfect choice. With our wide variety of features, a dedicated team to assist with logistics and cost-effective and transparent pricing, we are the best fulfilment company to help your business grow and expand globally.

This is made possible through our 63 fulfilment centres spread across 17 countries, including Germany, enabling us to support our customers through their global expansion process. Choosing our cost-effective solutions can help you save tons of money, cutting the price per order by £1 to £2 and up to 80% on all international orders. 

Bezos understands that time is just as valuable as money, and that's why we strive to reduce the time you spend on logistics by up to five hours daily, giving you more time to focus on different aspects of your business. Our expertise in logistics will ensure your operations run smoothly.

There are numerous other features that your company can benefit from when partnering with Bezos, such as:

Features

  • AI Technology, Built to Resolve Logistics Issues

Using the incredible AI technology built by Bezos, any logistics issue can be identified and resolved automatically and on time.

  • Customer Support

Our excellent support team assists you within two hours of your message and promptly resolves your issues.

  • Transparent Order Fulfilment Tracking

At Bezos, we prioritise transparency with our clients. We've reflected this in our order fulfilment tracking, which provides real-time updates on order statuses and ensures you're always informed, even when something goes wrong.

  • Expansion Network

Through the Bezos Fulfilment Network, expansion has never been easier. Through our extensive network of 63 fulfilment centres across the globe, you have access to markets all across the world, including Germany, the USA and the UK.

  • Increased Sales

To drive your sales higher than ever, we've taken a tactical approach by offering numerous customer-catered delivery options to ensure they don't abandon their carts.

  • Flexible Contracts

Our contracts have full transparency and don't require any long-term commitment, giving you the option to cancel at any time with no hidden fees or obligations.

Pricing

Our priority at Bezos is to maintain fair and competitive pricing while still providing high-quality logistic services for any business looking to streamline its operations. With our straightforward pricing model, you pay four fees: a fulfilment fee, a storage fee, a value-added services fee and a monthly software subscription fee. 

If you’re looking for a more accurate estimate of costs, you can always take advantage of our FREE Quote.

  1. byrd

byrd is an international logistics network that provides scalable and digital ecommerce fulfilment. Their all-in-one fulfilment offers various perks, such as API integration, which allows you to connect your online store with international and flexible warehousing. You can reduce shipping costs and delivery times through their modern shelving systems and pallet spaces and ship worldwide through various trusted delivery services.

Let's take a closer look at some other features byrd has to offer:

Features

  • International Fulfilment

byrd’s international fulfilment provides you with access to shipping all across the world at great prices with packages delivered in perfect condition.

  • Individual Packaging

Through byrd's personalised packing solutions, you can elevate the unboxing experience and add your brand's personal touch, ensuring a memorable experience for your customers.

  • Easy Integrations

Simplify the integration process of merchandise management with byrd's API integration and enjoy the automated process tailored to your individual needs.

  • Customer Support

byrd’s customer support team will handle package inquiries and ensure your customers’ concerns are taken care of promptly.

Pricing

byrd offers a transparent pricing structure, only charging for the services you use. Standard services such as acceptance of goods, storage, commissioning, packaging and delivery are charged, with additional options like returns management, oversized shipping and increased insurance available at an additional cost. However, to get a pricing estimate, you must request a quote from byrd, as prices are not listed on the website.

  1. Amazon FBA

Amazon FBA (Fulfilment by Amazon) is a service that helps businesses outsource their fulfilment needs through centres across the globe, including Germany, in which businesses can store their products and let the platform handle the rest of the process. They'll deal with the difficult tasks such as picking, packing and shipping the products directly to your customers on your behalf, giving you more time to focus on other aspects of growing your business. Yes, their platform might seem like a powerful tool for sellers looking to reach a large customer base; however, it is important to keep in mind the costs and fees involved when working with Amazon as the numbers can quickly rack up.

Now, we'll go through some of the numerous features FBA has to offer, their fees and how you can take advantage of them:

Features

  • Customer Service

Amazon provides customer service support for every FBA product, removing the worry of sellers having to answer customer inquiries and issues and handling returns.

  • Inventory Management

Using Amazon FBA, you receive numerous tools to help you track sales, manage products and set up automated restocking to manage your inventory more efficiently.

  • Amazon Prime Eligibility

Products sold through Amazon FBA automatically become eligible for Prime benefits, which could lead to increased sales and product reach.

  • Global Reach

Through Amazon’s global fulfilment network, you can reach customers worldwide and ensure your shipping and customs are taken care of.

  • Increased Visibility

FBA offers the potential to reach many people and drive your sales higher. However, with such a large platform comes a ton of competition, and your products might struggle to perform.

Pricing

Amazon FBA has designed their pricing structure based on three fees: storage, fulfilment and referral.

The monthly storage fee is calculated on the space you're using to store your products in Amazon's fulfilment centres. 

On the other hand, fulfilment fees are per-unit fees that cover logistics such as picking, packing and shipping products to customers. The fees are based on the size and weight of your product. The heavier and bigger the item is, the more you'll pay.

Amazon's referral fees are based on each product's category. Additional costs are in place for certain services, such as high-volume listing, refund administration fees and rental book services.

You also have the choice of opting for a selling plan that allows you to stick to a flat monthly fee of $39.99 or get charged $0.99 per item sold.

  1. DHL

DHL Fulfilment Services is a global logistics and fulfilment provider that operates in Germany and helps companies handle all of their supply chain needs. Like other companies on this list, DHL offers a wide range of features such as inventory and order management, warehousing, shipping and returns; Thus making it a good option for any company looking to streamline its operations and reduce the time and costs of order fulfilment and shipping.

With DHL's global network, you can get your products delivered to customers across the globe within a matter of days and improve the customer experience. Down below you’ll find more of the platform’s features that help elevate your business to the next level.

Features

  • Returns Management

DHL eases the returns process by grading each return so that refunds can be sent out to customers quickly and guarantees that the returned product will be on shelves within 48 hours.

  • DHL Fulfilment Network

DHL makes it easy to reach customers worldwide through their warehouses spread across the world, helping businesses expand to new markets and reach new potential customers.

  • Ecommerce Platform Integration

DHL's fulfilment services are fully integrated with leading ecommerce platforms such as Shopify and BigCommerce, helping you manage your operations from one easy-to-access centralised location.

  • Branded and Green Packaging

The platform offers a personalised touch to your packaging, with the option to make it eco-friendly and help the planet – something your customers will appreciate.

Pricing

With DHL, you only pay for the services you're using. The platform will support you as you scale, offering you better rates as your company grows. They offer fair pricing and simple contracts without requiring a long-term commitment, and the implementation is free without any set-up fees.

To learn more about how DHL can help you with scalable fulfilment and the costs, you'll have to request a quote from them.

  1. DB Schenker

DB Schenker is a global fulfilment platform that streamlines your logistics. The platform covers everything from picking to shipping through its centralised and easy-to-use eServices portal, which takes care of logistics such as tracking, scheduling, booking and reporting. Their purpose is to keep evolving the logistics and supply chain management industry by helping businesses find the best shipping solutions.

They also offer a great fulfilment network that gives your business a presence in global markets, helping you cater towards your customers’ shipping needs by providing the best solution possible. Schenker also specialises in automotive, technology, consumer goods and trade fair logistics.

Features

  • Inventory Management

DB Schenker offers inventory management tools like tracking and planning, giving you full transparency over your products.

  • Warehousing Handling and Storage

The platform offers warehousing handling and storage, including postponement services for your stock.

  • Value-added Services

Value-added services such as co-packing, kitting/bundling and repacking are all available to purchase to enhance your fulfilment process.

  • Postponement Strategies

You can maximise your postponement potential through DB Schenker's expertise in final assembly and sales promotion.

Conclusion

Overall, Germany is known for their excellent logistics infrastructure and is home to many reliable fulfilment partners. Whether you’re a smaller company or a more established one looking to expand operations, there are many fulfilment companies you can choose from, like Bezos, byrd and Amazon FBA. But one platform truly stands out, and that is Bezos.

We simplify the fulfilment process and help our partners reach new heights of success with the incredible features we offer. Our customer support has an exceptional approach towards customer issues. It resolves any problem you encounter promptly, while our cutting-edge AI technology ensures that such problems are detected on time.

The transparent order tracking system we have in place provides you with real-time updates on order statuses and keeps you informed. And our expansion network makes it easy for any business looking to expand their operations through our 63 fulfilment centres across the globe. We provide all of this whilst maintaining fair and transparent pricing and honest contracts without needing long-term commitment.

Sounds good, right? Get a FREE QUOTE to get the process of growing your ecommerce business started today!

FAQs

What is the leading logistics company in Germany?

In terms of size, Deutsche Post DHL Group has 220 fulfilment centres across the globe, making it the biggest fulfilment company in germany.

Why is Germany so good at logistics?

The answer is simple – Germany's superior economy and top-notch infrastructure make it the leading European economy and logistics hub. Companies have unmatched access to distribution across Europe with ease.

How do I choose a fulfilment centre?

To choose the best fulfilment company, you must consider factors such as cost, location and reliability and ensure the fulfilment company aligns with the goals of your business. Do your research on a platform and make a well-informed decision.

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