Customer Success Intern

We are looking for an exceptional Customer Success Intern: Someone who gets excited about the adventure of a startup and wants to build a world class business. Someone that loves to take responsibility, is hands on, can understand online seller needs, communicates well and sells the Bezos value proposition. From day one, you will take ownership and play a major role in promoting seller satisfaction.

Key responsibilities

Onboard new sellers to the Bezos platform
Own seller relationship post onboarding to ensure maximum seller happiness
Respond to Seller queries and tickets
Develop and implement new customer success processes, including automating onboarding process

Must have requirements

Strong customer centric mindset
Ability to communicate concisely and unambiguously
Solid understanding of productivity tools (MS Excel/Google Sheets skills, Notion, Slack)
Proven track record of problem solving in ambiguous situations
High attention to detail and proven ability to manage multiple, competing priorities simultaneously
Good vibes: Fostering team spirit; someone everyone enjoys and aspires to work with. A positive outlook, boundless energy and thrive on collaboration in startup environments

Nice to have requirements

Working knowledge of SQL fundamentals
Knowledge of e-commerce, fulfillment and logistics

We strive to create exciting and amazing opportunities where our team members love to work and have fun with each other.

This is a super exciting role and a critical hire for our team.

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Customer Success Intern

Key responsibilities

Must have requirements

Nice to have requirements

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