Scaling 9x without additional staff, fulfilling and delivering on time

Late deliveries, mispicks and a lack of real-time visibility on Drowsy’s order performance meant that they were losing repeat customers, and their brand was being tarnished with poor reviews related to logistics. Richard and Olly needed to move Drowsy Sleep’s fulfilment operations to a partner they could trust.

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Drowsy Sleep began fulfilling with Bezos.ai just before their long planned Black Friday promotions, taking advantage of the 9pm cut-off to increase checkout conversion by 22%. Drowsy’s weekly volume during Black Friday was 9x their weekly average, and 3X their own forecast.

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Increase in volume by 9x and revenue by 4x, real-time visibility of orders and issues.

Bezos.ai’s technology and processes meant Drowsy Sleep’s orders were processed in full: 100% pick accuracy, 0% out of stock, 99.94% dispatch on time, even managed to book in extra stock during peak.

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