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Optimised Global Fulfilment Services

Leveraging our strategically located fulfilment centres across the UK, Europe and beyond, Bezos ensures your products reach your customers swiftly and seamlessly. Our network is designed to bypass common logistical hurdles, significantly reducing extra costs associated with cross-border deliveries.
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The modern e-commerce business has so many tasks to juggle. From producing or procuring products to marketing them and reaching customers, it’s a busy adventure.

As your brand starts to grow and your client pool expands, you’re more likely to cater to a global audience. This is an exciting step, however, it does raise some logistical questions about your goods crossing borders, the taxes involved, and the ease and speed of delivery for your customers.

Even if your business already sells across the continent, it can be difficult to manage orders from multiple locations, handling them speedily and efficiently. Brexit may have also added another worry to an already long list of logistical concerns. Fortunately, we have the solution.

If you choose to work with Bezos, you’ll benefit from our e-commerce fulfilment service with centres in both the EU and the UK. Your products will be delivered seamlessly and quickly, avoiding any extra costs, all managed through one account that integrates with the most popular selling platforms and marketplaces.

Why choose Bezos for your EU order fulfilment?

1. Brexit-proof

Now that the UK has officially left the EU, individual orders over the price of £135 are liable for customs duties.

With our EU- and UK-based fulfilment centres, it is easier to handle import VAT, customs duties and rules of origin by simply transporting your products in bulk, circumventing separate customs checks. This makes delivery faster as well as cheaper, eliminates poor customer service, and averts any surprise costs for your clients.

What’s more, most major marketplaces –– including Amazon –– will prevent your goods from being sold if they aren’t first cleared through customs, making our services even more imperative.

View our Brexit guide

2. Speedy and easy

Borders don’t only create additional costs, but longer delivery times too.

With Bezos, you can divide your products between our fulfilment centres, ensuring your clients are receiving their deliveries from the fulfilment centre closest to them, while our advanced AI-based system allows you to optimise your inventory distribution. This ensures you never run out of stock and keep correct quantities in each location.

We also offer returns, elevating customer satisfaction. The best part is that you can do all of this from one account that connects to a variety of platforms, such as Shopify, Squarespace and Amazon, making the process even smoother and quicker.

3. No limits, no commitments

Here at Bezos, we pride ourselves on our flexibility.

With no minimum volumes of delivery, sellers can split as little or as much stock as they want between our fulfilment centres, paying for what they are using (you won’t have to worry about hidden fees).

All of that is done with the highest level of transparency utilising our AI solutions, flagging any issues as quickly as possible and resolving them just as fast.

4. Tailored Fulfilment Solutions

Our approach is to provide customised fulfilment services meticulously designed to align with your specific business requirements. 

Whether you're navigating the initial stages as an emerging startup or scaling operations as an established medium-sized enterprise, our solutions are crafted to fit your unique business model. 

We delve into the specifics of your product types, order volumes, and customer demographics to create a fulfilment strategy that is as unique as your brand. This bespoke approach ensures that every aspect of your logistics, from storage to shipping, is optimised for efficiency, cost-effectiveness, and customer satisfaction.

5. Scalability for Growth

Our services are meticulously crafted to scale alongside your business. 

As you experience growth, we seamlessly adapt, ensuring that your logistics processes are always in sync with your expanding needs.
This adaptability means that whether you're increasing your product range, amplifying order volumes, or expanding into new markets, our fulfilment centres are equipped to handle these changes without missing a beat. 

6. Advanced Technology Integration

We harness the power of cutting-edge technology to offer seamless integration with your existing e-commerce platforms. 

This sophisticated integration not only streamlines your order processing, inventory management, and shipping operations but also brings a new level of intelligence to your logistics. 

Our advanced systems provide real-time data and analytics, giving you valuable insights into your supply chain performance. This means you can make informed decisions quickly, adapt to market trends, and identify opportunities for efficiency and growth.

7. Global Reach, Local Expertise

Our network of fulfilment centres spans strategically across the UK and Europe, providing you with a global reach that is complemented by our deep local expertise. 

This unique combination ensures that your products are stored, handled, and delivered with the utmost care and efficiency, no matter where your customers are located. Our local teams understand the nuances of regional markets, from compliance with local regulations to meeting specific consumer preferences, ensuring a tailored approach to every delivery. 

This localised insight, coupled with our expansive network, means faster delivery times, reduced shipping costs, and a customer experience that resonates with your brand's promise, regardless of geographical boundaries.

8. Dedicated Support

Our dedicated support team is always at your service, ensuring that your fulfilment journey with us is smooth, efficient, and hassle-free. 

Each member of our support team is not just a problem solver but also a strategic partner, equipped to provide expert advice and tailored solutions that align with your business goals.

We pride ourselves on our responsive and proactive approach, ensuring that any queries or challenges you face are addressed swiftly and effectively. 

How Does Bezos Streamline Your E-commerce Fulfilment?

At Bezos, we’re committed to making e-commerce fulfilment as straightforward and efficient as possible. Our process is designed to give you more time to focus on other aspects of your business while we handle the complexities of order fulfilment.

1. Seamless Account Creation and Integration

- Effortless Setup: Begin your journey with Bezos by creating your account. We take care of integrating it seamlessly with all your sales channels. This enables us to automatically receive and process your orders, ensuring a smooth start to your fulfilment journey.
- Streamlined Order Management: With our advanced integration, managing your e-commerce orders becomes effortless, allowing you to focus on growing your business.

2. Efficient Inventory Management

- Swift Inventory Check-In: Upon receiving your shipment at the fulfilment centre, our team diligently checks in your inventory. We prioritise efficiency, aiming to complete this process within 48 hours of delivery acceptance, ensuring your products are ready for sale as quickly as possible.
- Accurate Stock Handling: Our meticulous approach to inventory management means every item is accounted for, giving you peace of mind and reducing the likelihood of stock discrepancies.

3. Expert Order Fulfilment

- Comprehensive Fulfilment Services: From storage to shipping, we handle it all. Once an order is placed, our team expertly picks and packs it using your preferred packaging. We then swiftly ship it out and manage any returns, if necessary. Our process is designed to be as hands-off for you as possible – simply sit back and watch your business thrive.
- Customised Packaging Options: Reflect your brand’s essence with a variety of packaging choices, ensuring that every order delivered matches your unique style and commitment to quality.

4. Advanced Analytics and Live Updates

- Real-Time Insights: Stay informed at every stage with our comprehensive seller analytics. Our platform provides live shipping updates, giving you a transparent view of the fulfilment process.
- Data-Driven Decision Making: Utilise our analytics to make informed decisions about your inventory, sales strategies, and customer preferences, helping you to optimise your e-commerce operations and enhance customer satisfaction.

Why Bezos Stands Out as a Global Fulfilment Provider

At Bezos, our goal is to provide you with a competitive edge, making your e-commerce journey efficient, cost-effective, and supported by expert guidance every step of the way. Partner with us and experience the difference that comes with a service that truly understands and caters to the unique needs of your business.

Maximise Efficiency and Savings

- Significant Time Savings: Transform your logistics operations and save 1 to 5 hours daily on logistics tasks. Our streamlined process means you spend less time managing orders and more time focusing on strategic aspects of your business.
- Cost-Effective Solutions: Experience substantial savings on each order. Our efficient fulfilment system is designed to reduce your operational costs, offering you competitive pricing without compromising on service quality.

Innovative AI Technology for Logistics

- Smart Issue Resolution: At the heart of our operations is our cutting-edge AI technology, designed to proactively identify and resolve logistics issues. This innovative approach ensures smooth operations, minimises delays, and enhances overall efficiency.
- Data-Driven Insights: Our AI system provides valuable insights into your logistics operations, helping you make informed decisions to optimise your supply chain.

Personalised Support with a Dedicated Account Manager

- 5-Star Customer Support: Experience unparalleled customer service with Bezos. Our dedicated account managers provide personalised support, ensuring your queries and needs are addressed promptly and effectively.
- Expert Guidance: Your dedicated account manager is more than just support; they are your logistics advisor, offering expert advice tailored to your business needs. This level of personalised service ensures a fulfilling and hassle-free partnership.

Expansive Global Fulfilment Network

- Extensive Network: Our network spans across key regions, including the UK, Europe, Australia, New Zealand, the US, and Canada, ensuring your products are within reach of your global customer base.
- Local Expertise: Each of our fulfilment centres is staffed with experts who understand the nuances of their respective markets, ensuring that your products are handled with regional know-how and cultural sensitivity.

State-of-the-Art Fulfilment Centres

- Advanced Facilities: From automated storage and retrieval systems to eco-friendly packaging solutions, we employ the best in class practices to handle your products.
- Scalable Solutions: Whether you're a small startup or a large enterprise, our facilities offer flexible storage solutions and can accommodate a wide range of product types and sizes.

Last-Mile Delivery Excellence

- Efficient Last-Mile Services: The last mile is crucial, and we've got it covered. Our last-mile delivery services are optimised for speed and reliability, ensuring that your customers receive their orders promptly and in perfect condition.
- Multiple Delivery Options: We offer a variety of delivery options, including express, standard, and eco-friendly choices. By catering to diverse customer preferences, you can increase your store's conversion rates by 10-50%.

Seamless Global Logistics

- Integrated Supply Chain: Our global fulfilment network is part of an integrated supply chain solution designed to streamline your logistics from end to end. We handle everything from receiving and storing your products to picking, packing, and shipping them worldwide.
- Customs and Compliance Expertise: Navigating international shipping regulations can be complex. Our team of experts ensures compliance with customs and import/export regulations, making cross-border transactions smooth and hassle-free.

Flexible and Transparent Pricing

No Hidden Fees

Transparency is at the core of our pricing model. We believe in clear, upfront pricing without any hidden fees. This means you'll always know exactly what you're paying for, allowing you to budget and plan with confidence.

Customised Pricing Plans

Our pricing is tailored to meet the unique needs of your business. Whether you're a small startup or a growing medium-sized enterprise, we offer flexible pricing plans that align with your specific order volumes and operational requirements.

Freedom and Flexibility

We understand that business needs can change, which is why we don't tie you down with long-term contracts. Our flexible approach allows you to adapt your fulfilment strategy as your business evolves, giving you the freedom to scale up or down without any contractual constraints.

Pay-As-You-Go Model

With our pay-as-you-go pricing, you only pay for the services you use. This model is particularly beneficial for small to medium-sized businesses, as it eliminates the financial burden of fixed monthly fees and allows for better cash flow management.

Explore Our Success Stories at Bezos

We take pride in the achievements of our clients, as their growth and satisfaction are the true testaments to the effectiveness of our solutions. From reducing operational costs to enabling rapid market expansion, our case studies and testimonials showcase the real-world impact of our services. 

Sweet Pea Machine Embroidery reduced their shipping times and costs with Bezos.

Sweet Pea

Sweet Pea, an embroidery supply company, faced challenges with long shipping times and high costs in the UK and EU. Partnering with Bezos, they streamlined their operations, enabling a quick market launch and significantly reducing shipping costs by 80%. We offered real-time order visibility and next-day delivery options, cutting shipping times by 90% and enhancing customer service, all without the need for a local operations team.

Tippaws is a cat food company that grew 4x within 3 months of launching with Bezos.

Sweet Pea

Tippaws, a cat-food company dedicated to feline health, partnered with Bezos for reliable fulfilment in the UK and beyond, valuing customer experience as highly as their own. Our technology and dedicated operations manager ensured 97.27% of orders were delivered on time, leading to a 4.7 Trustpilot score and a 4x growth in volume within three months. The partnership facilitated a rapid launch, scaling capabilities in the EU and US, and bespoke order handling, marking a significant improvement over previous providers who compromised quality for cost.

Roomix

Roomix, a one-stop DIY platform, encountered problems with fulfilling complex orders involving 10+ picks per order and managing multiple SKUs. Bezos revolutionised their process with an automated pre-bundling system, reducing their fulfilment costs by 40% and simplifying stock management. This solution not only eased operational complexity, allowing for later cutoff times, but also streamlined inventory management, significantly enhancing Roomix's efficiency in delivering tailored DIY project kits.

Discover more inspiring success stories and see how Bezos could be the key to unlocking your business's potential on our Case Studies page.

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FAQ

What is a fulfilment centre?

A fulfilment centre is a specialised facility where e-commerce inventory is stored, managed, and shipped. It plays a crucial role in the order fulfilment process, handling tasks such as inventory storage, order picking and packing, and shipping logistics. Bezos’ fulfilment warehouses are designed to streamline these processes, ensuring that orders are handled efficiently and accurately, ultimately leading to faster delivery times and improved customer satisfaction.

How does Bezos support international expansion for e-commerce businesses?

Bezos facilitates international expansion by offering a global network of fulfilment centres and expertise in international shipping regulations. We ensure seamless integration with local markets, providing tailored solutions for cross-border logistics.

What specialised services does Bezos offer for drinks brands?

For drinks brands, we provide specialised storage conditions, including temperature control, to maintain product quality. Our fulfilment processes are adapted to handle fragile items securely, ensuring safe and efficient delivery.

Can Bezos integrate with my existing e-commerce platform?

Yes, Bezos seamlessly integrates with over 30 major e-commerce platforms including Shopify and WooCommerce. This integration streamlines order processing and inventory management, making it easier for you to manage your logistics operations.

What are the benefits of using Bezos for fulfilment over other providers?

We stand out for our flexible and transparent pricing, no long-term contracts, cutting-edge technology for real-time order tracking, and a dedicated account manager for personalised support.

How does Bezos handle customs and import duties for international orders?

Our team of experts manages all aspects of customs and import duties, ensuring compliance with international regulations. We handle the paperwork and logistics, making international shipping hassle-free for our clients.

What delivery options does Bezos offer?

We offer a range of delivery options, including standard, express, and eco-friendly choices, to cater to various customer preferences and enhance the overall shopping experience.

How does Bezos ensure the accuracy and efficiency of its fulfilment process?

Our fulfilment process is backed by AI technology and a dedicated operations team, ensuring high accuracy and efficiency. We continuously monitor and optimise our processes to maintain a 99.9% picking accuracy and timely dispatch.

Can Bezos handle high-volume orders during peak seasons?

Absolutely. Our scalable infrastructure and efficient processes are designed to handle high-volume orders, especially during peak seasons, without compromising on service quality.

What measures does Bezos take for sustainable fulfilment?

We are committed to sustainability, employing eco-friendly practices in our fulfilment processes, including using recyclable materials and optimising shipping routes to reduce carbon footprint.

How can I get started with Bezos?

Getting started is simple. Contact us for a consultation, and we'll guide you through the setup process, tailoring our services to meet your specific business needs.